Open to new opportunities · Singapore

Muhammed
Iqbal

Engineer at the intersection of AI, operations, and product — building internal tools that ship at scale.

14 years from field IT to applied AI. I take ML pipelines and turn them into tools people actually use.

14+
Years in engineering
100+
Users on APAC tools
3
Global hackathons
About

Ops roots,
AI focus.

I started in field IT support and spent 14 years working my way through enterprise systems engineering, site launches, and fleet management.

Somewhere along the way I started automating everything — first with scripts, then with ML pipelines, then with LLMs.

Now I build AI-powered tools that solve real operational problems: the kind that cut an hour of manual research down to a minute.

I'm interested in roles where engineering means shipping things that change how people work.

Projects

What I build

Applied AI and systems work — from agentic pipelines to hardware integrations. Case studies and demos in progress.

Featured
Agentic AICase study coming soon

Auto Negotiator

Multi-tool AI agent orchestrating email, calendar, and records APIs to automate procurement negotiation end-to-end.

Goal: Eliminate manual back-and-forth on routine procurement requests through autonomous agent decision-making.

Target: zero human touchpoints on standard negotiation cycles

AI AgentsTool UseEmail APICalendar APIPython
ML · Web AppCase study coming soon

Procurement Classifier

ML classification model integrated into a Flask web application delivering single-click procurement categorization.

Goal: Replace 4-window context switching with actionable ML intelligence surfaced directly in the workflow.

Deployed to 100+ operational stakeholders across APAC

ML ClassificationFlaskPythonAWSReact
Systems · 3D WebCase study coming soon

Spatial Wayfinding System

PDF extraction → SVG processing → 3D web rendering pipeline for real-time indoor asset fault reporting and wayfinding.

Goal: Give facility and operations teams live visibility into asset status without requiring on-site presence.

Operational visibility for global facility teams across multiple sites

PDF ExtractionSVG ProcessingThree.jsPythonNode
Systems IntegrationCase study coming soon

EUCD Device Kiosks

End-to-end hardware-software systems integration powering self-service device check-in/check-out lifecycle management.

Goal: Remove IT dependency from routine device transactions and create an auditable device lifecycle record.

500 devices managed across 3 operational sites

Hardware IntegrationPythonKiosk UIAsset DBREST
Fleet ManagementCase study coming soon

Zebra Printer Fleet Tool

ZPL-based headless printing engine with fleet management dashboard providing single-pane remote control of hardware.

Goal: Eliminate manual label generation errors and give ops teams remote visibility and control of all printer hardware.

95% reduction in label generation time · Global rollout across APAC and ME regions

ZPLHeadless PrintingPythonDashboardFleet API
Creative · Generative AICase study coming soon

Tourism Photobooth

Generative AI-powered photobooth experience themed around airline and tourism aesthetics.

Goal: Demonstrate end-to-end creative AI application — from prompt design to physical printed output.

End-to-end from AI generation to printed output in under 30 seconds

Generative AIImage PipelineReactNodePrint API
Stack & Experience

Tools and track record

AI / ML

AWS BedrockLLMsRAGAI AgentsPrompt EngineeringML Feature Engineering

Cloud & Infrastructure

AWS LambdaS3EC2IAMRedshiftCloudFrontData Pipelines

Development

PythonFlaskJavaScriptReactNext.jsHTML/CSSZPLGit

Operations

Site LaunchFleet ManagementVendor ManagementUATAsset LifecycleSOPs

Career arc

IT Support Engineer III (L5) — Technical Excellence, Applied AI/ML@ Amazon
Nov 2025 — 2026

Designed and deployed AI-enabled internal tooling rolled out across APAC and ME. Cut change-management research from 1 hour to under 1 minute. Won Amazon Global Hackathon, Boston 2025.

IT Support Engineer II (L4) — Singapore Operations@ Amazon
Oct 2020 — Oct 2025

Led IT commissioning for Singapore's first Amazon Logistics delivery station in 60 days. Managed 500 devices and $70K budget. Co-created globally-launched Zebra printer fleet management tool.

Associate Consultant, Systems Engineer@ NCS Pte. Ltd.
Jun 2014 — Oct 2020

Managed server estates on VMware and Hyper-V for government and commercial accounts. Developed PowerShell, VBScript, and batch automations compressing repetitive system tasks.

Technical Executive, IT Engineer@ HP Pte. Ltd.
Feb 2012 — Jun 2014

Field services for government accounts. Built scripting tools reducing ticket resolution time.

Credentials

Certifications & training

CSM
Certified ScrumMaster
Scrum Alliance
2026
AWS
AWS SysOps Administrator
Amazon Web Services
2020
MS
Microsoft Certified Solutions Expert
Microsoft · MCSE 2016
MS
Microsoft Certified Solutions Associate
Microsoft · MCSA 2012
ITIL
ITIL v3 Foundation
AXELOS
2013

Training

  • Amazon Machine Learning University (MLU) — Applied AI/ML, 2025–2026
  • Vertical Institute — WSQ Data Science, 2025
  • Microsoft Azure Administrator, 2020
Contact

Let's talk

I'm exploring senior engineering roles in Singapore — AI tooling, applied AI, or product-focused engineering where shipping matters.

© 2026 Muhammed Iqbal · SingaporeCredly credentials →